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Customer Service

(804) 355-1794           |      Toll-Free: (800) 648-1794

Fax: (804) 355-1971   |      Claims Fax: (804) 355-3619

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Regular Office Hours

Mon-Fri 8:00 am - 4:30 pm

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After Hours Claims Service

If you have an emergency claim during the weekend, on holidays, or after regular business hours (M-F 8:00 am - 4:30 pm), 

call (800) 648-1794.​​

Home Office Address 

(For Visits & Overnight Delivery)

Mutual Assurance Society of Virginia

4001 Fitzhugh Avenue

Richmond, Virginia 23230-3921

 

Mailing Address

Mutual Assurance Society of Virginia

P.O. Box 6927

Richmond, Virginia 23230-0927​​

Lexington Agency Office

223 South Main Street

Lexington, VA 24450

(540) 767-5270

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