Member Portal Tips
Before you login, please review the information below to ensure a smooth experience.
Account Creation
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Please use your MOST RECENT Declarations page when creating a new account.
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Your Homeowner’s Policy number begins with HO (For Home Owner) not H-Zero (H0).
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Please use the property address zip code.
​Payments​​
Feel free to call our main number for assistance, or to have someone take a payment over the phone | (804) -355-1794.
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Go Paperless
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​Go to the member portal or click the Member Login icon at the top of the page.
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Create an account | Log in to your account.
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Then click the hamburger icon in the upper-right corner.
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Scroll to the bottom of the page.
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Look for the "Go Paperless" section.
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Select "Paperless" for each policy.
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Verify that the correct email address is listed. If possible, please do not use a work email address.
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Click on "Update Preferences" to save.
