Document Replacement Coverage

Natural Disasters totaled $145 billion in 2021. North American wildfires and storms were the most costly. It was also the most expensive year on record for insured losses due to winter weather, at $17 billion.

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Only 41 percent of American families have a household emergency plan - and far fewer consider how to replace important documents when disaster strikes.

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Fires, floods, hurricanes, and tornadoes can destroy critical documents and identification cards, as well as scatter and compromise personal information. As your family works to recover from a disaster, fraudsters may be trying to steal your identity.

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As a benefit of your membership with Mutual Assurance, you are covered by our Document Replacement service through our partnership with CyberScout. In the event of a natural disaster or emergency, you will be provided with education, advice, and assistance to replace your personal documents and identifications.

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Cyberscout specialists will help:

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• Identify all of the documents your family needs to replace.

• Provide phone numbers and website addresses, so you can order new documents and IDs.

• Walk you step-by-step through the process, with instructions and advice.

• Send forms by mail for you to sign and submit, if you lack internet access.